Direct line to a warm body
Get Human is a website that helps you get through to a real person when you are stuck in an automated phone tree and can’t find a way out. For Fortune 500 and many other companies, they tell you the phone number to call or the words to say to get a human (agent, representative, etc). One important feature is that the site also has a notification if the number they had listed is no longer working ( when the companies push back). Finally, they offer instructions on how to get a call back, and when email is a better choice.
Something this simple has saved my sanity many times. I’ve used it for several years, and rely on it. It’s wonderful.08/15/12
(Note: We first reviewed Get Human in 2007, and it has only improved since then. --OH — editors)