{"id":5826,"date":"2011-08-26T09:27:53","date_gmt":"2011-08-26T03:29:54","guid":{"rendered":""},"modified":"2011-08-26T09:34:22","modified_gmt":"2011-08-26T03:34:22","slug":"to_anticipate_what_a_customer","status":"publish","type":"post","link":"https:\/\/kk.org\/newrules\/to_anticipate_what_a_customer\/","title":{"rendered":"<em>To anticipate what a customer wants.<\/em>"},"content":{"rendered":"<p><span class=\"nr-emphasis-less\">Creating<\/span> tailored products for people is the first step of R-tech. The second is <span class=\"nr-emphasis-less\">recalling<\/span> their preferences intelligently. The third step is <span class=\"nr-emphasis-less\">anticipating<\/span> what they&#8217;ll want even before they articulate it. That&#8217;s a measure of any great relationship. You can boast you really know someone when you can say, &#8220;I know she&#8217;ll love this book!&#8221;<\/p>\n<p>It&#8217;s remarkable how well this simple system works. I eerily recommended great albums that I liked. There are many refinements to increase its power. <span class=\"nr-emphasis\">I can &#8220;teach&#8221; the system by grading the results it gave me.<\/span> Perhaps it recommended Pete Seeger because I named Bob Dylan as a favorite. But say I happen to already know Seeger&#8217;s work and can&#8217;t stand him, so I tell it to forget Seeger (and thus Seeger-likes). It&#8217;s now smarter. I can further locate my space with more precision by rating as many albums as I wish, indicating my love or hate of them. (<span class=\"nr-highlight\">A strong negative rating is just as useful as a strong positive rating.<\/span>) Because it is the web, I also have the option of listening to music selections to refresh my memory or evaluate recommended candidates.<\/p>\n<p><img src=\"https:\/\/kk.org\/newrules\/img\/VNRF$$20.jpg\"><br \/>\n<span class=\"nr-caption\">People who share small preferences for particular books or movies in a single &#8220;taste space&#8221; can use thier collaborative sorting to aid them in future purchases.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Creating tailored products for people is the first step of R-tech. The second is recalling their preferences intelligently. The third step is anticipating what they&#8217;ll want even before they articulate it. That&#8217;s a measure of any great relationship. You can &hellip; <a href=\"https:\/\/kk.org\/newrules\/to_anticipate_what_a_customer\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"1","ping_status":"1","sticky":false,"template":"","format":"standard","meta":[],"categories":[205],"tags":[],"_links":{"self":[{"href":"https:\/\/kk.org\/newrules\/wp-json\/wp\/v2\/posts\/5826"}],"collection":[{"href":"https:\/\/kk.org\/newrules\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kk.org\/newrules\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kk.org\/newrules\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/kk.org\/newrules\/wp-json\/wp\/v2\/comments?post=5826"}],"version-history":[{"count":0,"href":"https:\/\/kk.org\/newrules\/wp-json\/wp\/v2\/posts\/5826\/revisions"}],"wp:attachment":[{"href":"https:\/\/kk.org\/newrules\/wp-json\/wp\/v2\/media?parent=5826"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kk.org\/newrules\/wp-json\/wp\/v2\/categories?post=5826"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kk.org\/newrules\/wp-json\/wp\/v2\/tags?post=5826"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}