Skate to the edge of chaos.

Pay the price of radical churn: endorse redundancy, inefficiency, and set the neatniks up in arms. If people are not complaining about how chaotic the place is, you’ve got a problem. It isn’t necessary that the whole organization be in chaos (one hopes the accounting department is spared), but that key parts are. The duty may want to be rotated. Realistically, disequilibrium is very difficult to maintain.



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This is a blog version of a book of mine first published in 1998. I am re-issuing it (two posts per week) unaltered on its 10th anniversary. Comments welcomed. More details here.
-- KK