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Cool Tools is a reflection of its readership, and we remain blown away at the amazing depth of knowledge that is showcased on a daily basis here at Cool Tools. But that doesn't mean we should settle.

What can we do to improve the site?

Are there specific kinds of reviews you want to see more of?

How do you think we can encourage submissions?

Do the contests work? What would make them more attractive?

We are always thrilled to get feedback from our readership, and we value your honesty. If you'd rather email us than post publicly send us an email to editor@cool-tools.org. I try to respond to every email, but given the amount we get it can be a challenge. If you don't hear back feel free to send me a reminder!

Best,

Oliver Hulland

Editor, Cool Tools

asked Jan 05 '12 at 11:22

oliver's gravatar image

oliver
611

edited Jan 05 '12 at 11:26


I'd like to know why people don't cast votes for answers.

-C

link

answered Jan 10 '12 at 16:39

Christopher's gravatar image

Christopher
375

I, too, would like to know, Christopher. It's a mystery. Maybe there is something funny about the way voting works, or the confusion between the thumbs up and thumbs down.

2 years, 10 months ago
oliver's gravatar image oliver

Yeah I think the way the voting is presented is a little weird, and likely the reason for the scant use. The word 'votes' is used around the site to describe this behavior, but the buttons themselves are more associative with personally liking and disliking, as on social networks. So the use case is a little different. Perhaps if they were simple up/down arrows, oriented vertically, and placed on the left-hand side (a convention employed by StackOverflow, Reddit, Quora to name a few.)

2 years, 10 months ago
diurnalist's gravatar image diurnalist

I like that idea to. Another big issue we're trying to fix is that the votes aren't tallying on the front page (if you notice in the "votes" column, it's 0s all the way down, but if you click into the individual questions there will be several votes.)

2 years, 10 months ago
oliver's gravatar image oliver

How about a bit of boilerplate urging lurkers to express their appreciation for any of the helpful items they've read, as doing so will encourage contributors to keep being helpful.

7 months, 2 weeks ago
Roger%20Knights's gravatar image Roger Knights

Another suggestion: Make commenters "subscribe" by default--don't make them opt in. This would lead to deeper discussions--and I don't think anyone would really object.

link

answered Apr 11 at 23:57

Roger%20Knights's gravatar image

Roger Knights
1

A third suggestion--stop abbreviating the years. Every time I see something like Jan 05 '12 I have to stop and translate that into 2012. Don't make me think! (Ask a bunch of other people about this if what I say sounds idiosyncratic.)

link

answered Apr 12 at 06:44

Roger%20Knights's gravatar image

Roger Knights
1

4: Fix the Ask FAQ so it doesn't stretch beyond the right margin (when viewed on my Mac), which makes it hard to read. Printing it out doesn't help either, because the material beyond the right margin gets chopped off.

link

answered Apr 13 at 01:12

Roger%20Knights's gravatar image

Roger Knights
1

edited Apr 15 at 20:49

After I submitted a tool, I got an e-mail containing this sentence:

"If you used the "Submit a Tool" form to contact us for another reason, please send an email to editor@cool-tools.org instead, so that we can get back to you sooner."

Why not put that info at the head of the Submission form?

link

answered Apr 14 at 23:00

Roger%20Knights's gravatar image

Roger Knights
1

In the left sidebar under the heading CATEGORIES, there are two classes of items. I think they should be grouped together by class and separated by a blank line. Categories in the smaller class are "para"-tool related, and include: Related Stuff, Announcements, Dead Tools (maybe), Readers' Gifts, Tips, Source Wanted, and Uncategorized.

PS--My second suggestion above--"Make commenters "subscribe" by default" is moot, I now realize. I'm new on this site.

link

answered Apr 15 at 20:41

Roger%20Knights's gravatar image

Roger Knights
1

Add a button to the Suggest a Tool form: "Is This a Tip?" If clicked, turn off the inquiry boxes about Model Number and URL. And, to encourage Tips, include the word Tip in the title.

Alternatively, provide a separate tip submission form.

link

answered Apr 16 at 02:03

Roger%20Knights's gravatar image

Roger Knights
1

edited Apr 16 at 02:03

Use slashes instead of hyphens as date-format separator characters. E.g., use 04/15/14, not 04-15-14. According to an official international standard (which I read about 20-some years ago), hyphens are reserved for use with the yr-mo-da format. The idea is that this will disambiguate dates in that format from others.

link

answered Apr 16 at 03:12

Roger%20Knights's gravatar image

Roger Knights
1

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Asked: Jan 05 '12 at 11:22

Seen: 2,913 times

Last updated: Apr 16 at 03:12

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