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Cool Tools is a reflection of its readership, and we remain blown away at the amazing depth of knowledge that is showcased on a daily basis here at Cool Tools. But that doesn't mean we should settle.

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We are always thrilled to get feedback from our readership, and we value your honesty. If you'd rather email us than post publicly send us an email to editor@cool-tools.org. I try to respond to every email, but given the amount we get it can be a challenge. If you don't hear back feel free to send me a reminder!


Oliver Hulland

Editor, Cool Tools

asked Jan 05 '12 at 11:22

oliver's gravatar image


edited Jan 05 '12 at 11:26

I'd like to know why people don't cast votes for answers.



answered Jan 10 '12 at 16:39

Christopher's gravatar image


I, too, would like to know, Christopher. It's a mystery. Maybe there is something funny about the way voting works, or the confusion between the thumbs up and thumbs down.

2 years, 3 months ago
oliver's gravatar image oliver

Yeah I think the way the voting is presented is a little weird, and likely the reason for the scant use. The word 'votes' is used around the site to describe this behavior, but the buttons themselves are more associative with personally liking and disliking, as on social networks. So the use case is a little different. Perhaps if they were simple up/down arrows, oriented vertically, and placed on the left-hand side (a convention employed by StackOverflow, Reddit, Quora to name a few.)

2 years, 3 months ago
diurnalist's gravatar image diurnalist

I like that idea to. Another big issue we're trying to fix is that the votes aren't tallying on the front page (if you notice in the "votes" column, it's 0s all the way down, but if you click into the individual questions there will be several votes.)

2 years, 2 months ago
oliver's gravatar image oliver

How about a bit of boilerplate urging lurkers to express their appreciation for any of the helpful items they've read, as doing so will encourage contributors to keep being helpful.

3 days, 23 hours ago
Roger%20Knights's gravatar image Roger Knights

Another suggestion: Make commenters "subscribe" by default--don't make them opt in. This would lead to deeper discussions--and I don't think anyone would really object.


answered Apr 11 at 23:57

Roger%20Knights's gravatar image

Roger Knights

A third suggestion--stop abbreviating the years. Every time I see something like Jan 05 '12 I have to stop and translate that into 2012. Don't make me think! (Ask a bunch of other people about this if what I say sounds idiosyncratic.)


answered Apr 12 at 06:44

Roger%20Knights's gravatar image

Roger Knights

4: Fix the Ask FAQ so it doesn't stretch beyond the right margin (when viewed on my Mac), which makes it hard to read. Printing it out doesn't help either, because the material beyond the right margin gets chopped off.


answered 2 days ago

Roger%20Knights's gravatar image

Roger Knights

edited 43 mins ago

After I submitted a tool, I got an e-mail containing this sentence:

"If you used the "Submit a Tool" form to contact us for another reason, please send an email to editor@cool-tools.org instead, so that we can get back to you sooner."

Why not put that info at the head of the Submission form?


answered 22 hours ago

Roger%20Knights's gravatar image

Roger Knights

In the left sidebar under the heading CATEGORIES, there are two classes of items. I think they should be grouped together by class and separated by a blank line. Categories in the smaller class are "para"-tool related, and include: Related Stuff, Announcements, Dead Tools (maybe), Readers' Gifts, Tips, Source Wanted, and Uncategorized.

PS--My second suggestion above--"Make commenters "subscribe" by default" is moot, I now realize. I'm new on this site.


answered 50 mins ago

Roger%20Knights's gravatar image

Roger Knights

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Asked: Jan 05 '12 at 11:22

Seen: 1,944 times

Last updated: 43 mins ago

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