Rule of Thumb

RUNNING A RESTAURANT

When they’re unhappy at a restaurant, the French call the headwaiter and abuse him in front of everyone. The English ...

When they’re unhappy at a restaurant, the French call the headwaiter and abuse him in front of everyone. The English call the manager and abuse him quietly and with dignity. The Americans don’t say a thing. They just never come back, nor do their friends. — Richard Malone, Vancouver, Washington

08/31/18
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