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The endless summer
Work Your Way Around the World, $6 It’s many a graduate’s dream — pay your way as you travel around the world. I lived the dream myself when I was younger, so I know it is possible. Since then I’ve been tracking this subject faithfully, and have read through scores of books and websites offering how-to advice on the dream. They won’t hurt, but this fantastic book — now in its 14th edition! — is really the only one that will give you much help before you leave.
Most of these kind of books are a bunch of hand-waving generalities, or out of date particulars; this one is very specific and very current. It is massively researched, with tons of incoming gossip on where the easily-gotten jobs are this year, and what to do about paperwork and visas in that particular place, and how to land the job, and what you should expect, and letters from those who just did it. It’s all very helpful, practical and inspiring. But don’t get your hopes too high. There are really only two kinds of dependable quick jobs to be found “around the world”: 1) In the service industry in Europe — working at hotels, resorts, bars, camps for other tourists; and 2) teaching English in Asia. For most kids, that’ll be enough. There are hundreds of exceptions to these two, and this book will do its best to point you to them, but they are far fewer, and more dependent on chance. But even that skill — cultivating chance — is tackled with great intelligence in this meaty book, which I can’t recommend too much.
The author Susan Griffith is very prolific and at the center of a number of other related ongoing books, also recommended: Teaching English Abroad, Your Gap Year, and Summer Jobs Worldwide. – KK
How to sell your crafts
The Handmade Marketplace, $13 The giant crafts website Etsy makes it easy to list homemade stuff to a potential audience of millions. But the hard part is getting anyone to pay attention and actually buy it. That requires some basic business and online marketing skills, which are reviewed here, with the home crafter in mind. – KK
What best advice would you offer a crafter who is looking to gain national attention for their work? Invest in great product photography. Great work sells itself, so you need to do everything possible to make sure the beauty of your work comes through in a way that’s apparent to people reading about you online or in print because most people won’t see your work in person.
Are you getting some really great feedback about something in particular that you’ve made? Consider posting these compliments in the description of your item.
Keep these customer service practices in mind at all times: The customers may not always be right, but they do deserve your full attention and respect regarding the matter at hand. Apologize first. What if you didn’t do anything wrong? you may ask. Well, while that may be the case, that’s not really the point. You can, in fact, regret that your customer is upset in any regard. Simply recognizing that your buyer has a problem and has had to take the time out of a busy day to alert you to it is reason enough to apologize. Ask what will make the situation right. If what the customer wants is reasonable and you can do it, you should consider it. Taking a hit on a sale is a small price to pay when it comes to your overall reputation and the trust you are trying to build with your market.
Everyone is in sales
To Sell is Human, $16 Dan Pink argues that hard selling no longer works as it once did; what we need in this new information economy is soft selling. Soft sales are not just for sales people; everyone now is in the business of selling. Soft persuasion techniques are useful to anyone sending an email, writing a resume, doing a kickstart project, even twittering. A seller – either professional or citizen – can no longer rely on the old tactics such as “overcoming objections” and “closing an offer” but must shift to new skills such as improvisation, attunement, and service. Pink arrives at the radical idea that selling well makes us better humans, and better humans sell better. This book accomplished two things: it persuaded me that I am in sales, and it gave me some new tools for gently selling what I have to offer. – KK
Successful negotiators recommend that you should mimic the mannerisms of your negotiation partner to get a better deal. For example, when the other person rubs his/her face, you should, too. If he/she leans back or leans forward in the chair, you should, too. However, they say it is very important that you mimic subtly enough that the other person does not notice what you are doing, otherwise this technique completely backfires. Also, do not direct too much of your attention to the mimicking so you don’t lose focus on the outcome of the negotiation. Thus, you should find a happy medium of consistent but subtle mimicking that does not disrupt your focus.
After someone hears your pitch … 1. What do you want them to know? 2. What do you want them to feel? 3. What do you want them to do? If you’ve got strong answers to these three questions, the pitch will come together more easily.
One way to do better is with what I call “emotionally intelligent signage.” Most signs typically have two functions: They provide information to help people find their way or they announce rules. But emotionally intelligent signage goes deeper. It achieves those same ends by enlisting the principles of “make it personal” and “make it purposeful.” It tries to move others by expressing empathy with the person viewing the sign (that’s the personal part) or by triggering empathy in that person so she’ll understand the rationale behind the posted rule (that’s the purposeful part).
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A cool tool can be any book, gadget, software, video, map, hardware, material, or website that is tried and true. All reviews on this site are written by readers who have actually used the tool and others like it. Items can be either old or new as long as they are wonderful. We post things we like and ignore the rest. Suggestions for tools much better than what is recommended here are always wanted.
The mid-1960s were an exciting time for art, music, youth culture, society, and politics, all of which were transforming at dizzying speed. The left wing underground press of the time reflected these mind-boggling changes in their design, content, and distribution methods. Underground newspapers from around the world joined the Underground Press Syndicate, sharing articles and illustrations free of copyright restrictions.
These papers gleefully taunted the establishment by promoting recreational drugs, recreational sex, black power, gay rights, women’s liberation, anti-authoritarianism, and anti-war activism. The covers of the papers were bold, experimental, and subversive. When I was designing bOING bOING (the late 1980s/early 1990s zine) I was inspired by the precious few samples of The East Village Other, The Realist, and The Gothic Blimp Works that I could find in used bookstores. I wish I’d had a copy of Free Press back then! Almost every page of this book has a full-color photo of a cover or interior page from dozens of well-known and obscure newspapers from the era. Though much of the design is amateurish and ugly, there are examples of brilliance, too, making this a worthy reference for designers.
– Mark Frauenfelder
BUILDING STORIES – CHRIS WARE’S MAGNUM OPUS INCLUDES 14 LAVISHLY PRESENTED STORIES IN DIFFERENT FORMATS, ALL IN ONE BOX
Building Stories by Chris Ware Pantheon 2012, 260 pages, 11.7 x 16.6 x 1.9 inches (hardcover, softcovers, boxed)
Chris Ware is renowned as the kind of comic artist who makes you expect more from the genre. For nearly three decades, his unfussy, formalized style has given birth to cult strips such as Rusty Brown and Quimby The MouseM. Despite his style being modeled after the simplicity of Tintin in order to express emotion in as universal a way as possible, his style is a vehicle for the minutiae of human struggle. Building Stories is no different.
Largely comprised of strips previously published in national newspapers, but also featuring unreleased material, Building Stories is Ware’s magnum opus – 14 lavishly presented stories in one beautifully designed box, itself adorned with extra strips and illustrations. The separation of the stories into physically distinct objects is intended to allow the reader to acquaint themselves with the characters in any order they choose.
Revolving around the lives of the inhabitants of an apartment block in Chicago, his pet themes of social alienation, excessive rumination and the pervasive feeling of being railroaded by mundanity are all present and correct. A number of archetypes populate the building – the lonely old lady, the bickering couple, the single young woman, but Ware imbues each with its own identity.
Arguably the most prominent character is the young woman who has a prosthetic leg, observed at various unassuming yet pivotal moments in her life, whether she’s summer house sitting, lying awake at night thinking of her newborn child, or trying to overcome her anxiety in a writing class. It is tough not to feel empathy for her directionless existence, constant anxieties over wasted potential and the recursive spikes of past trauma. A soap opera in the best sense, there is more than a touch of Charles M. Schulz about Ware’s existentially preoccupied, neurotic characters.
Ware also experiments with layout to sometimes dizzying effect. The effusive nature of Branford the Best Bee in the World is matched by spiraling circular panels, whereas our aforementioned heroine wearily lives out her life inside row after row of regulation size square panels.
The presentation of the strips in wildly differing formats makes this a true collector’s package – pamphlets, news sheets, hardback book, comic on a fold-up “game board,” and more. If you happen to be looking for the graphic novel’s answer to Ulysses, then look no further. If not, buy it anyway. You’ll believe a comic can do amazing things. – Nick Parton
