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How to Get What You Want is a science-backed guide to persuasion that teaches you how to navigate any professional, political, or personal situation by working with how human minds actually change.
Most people approach persuasion by doubling down on their own position — marshaling more facts, repeating arguments louder, and making a stronger case for themselves. It has the opposite effect. Effective persuaders shift their orientation from “proving my point” to “finding a bridge.” The goal isn’t to win an argument but to create shared action — something people choose to do together.
Human beings feel first and reason second. The brain’s emotional systems process incoming information before the rational, analytical systems do — which means that leading with white papers, spreadsheets, and logical arguments actually runs counter to how the mind processes information. Skilled persuaders make an emotional connection before presenting evidence. They understand the values, fears, and aspirations of the person across the table, and they speak to those first.
Stories are how the brain organizes and retains meaning. The most persuasive stories are morally motivating, emotionally intelligent, and built around heroes other than yourself. Telling a story in which you are the brilliant protagonist often triggers skepticism and defensiveness. Telling a story in which your listener’s values are vindicated invites identification and trust.
Tone, pacing, eye contact, and posture communicate before a single argument lands. Much of persuasion happens below the level of conscious reasoning — small adjustments in delivery, warmth, and presence can determine whether someone opens up or shuts down. Likability isn’t a soft skill; it is a primary mechanism of influence.
“Persuasion is shared action. Shared, because it’s something we voluntarily do together with others. And it’s action, because it’s about getting things done, not about speaking pretty words.”
© 2022
